Using Artificial Intelligence In Business

Artificial Intelligence (AI) is  passing into everyday use. From driverless cars to virtual doctors, AI is transforming the way we live, work, travel, and do business in the 21st century. It can be used to solve commercial problems such as helping businesses to increase sales, detect fraud, improve customer experience, automate work processes and provide predictive analysis. 
 
In the business world, AI is enabling businesses to work smarter and faster, doing more with significantly less. As technology and society continue to advance, more organisations are looking for powerful, sophisticated solutions that will improve and streamline operations.
 
AI has quickly become a key component in any organisation’s cybersecurity infrastructure, providing a multi-layered security strategy that is robust and sophisticated. From workflow management to trend predictions, AI has many different uses in business. It also provides new business opportunities. Here are some examples of AI use in business:
 
Improve customer services: Use virtual assistant programs to provide real-time support for example, with billing and other tasks.

Automate workloads: Collect and analyse data from smart sensors, or use Machine Learning (ML) algorithms to categorise work, automatically route service requests.

Optimise logistics: Use AI-powered image recognition tools to monitor and optimise your infrastructure, plan transport routes.

Increase manufacturing output and efficiency: Automate production line by integrating industrial robots into your workflow and teaching them to perform labour-intensive or mundane tasks.

Predict behaviour: Use ML algorithms to analyse patterns of online behaviour to, for example, detect credit card fraud or target appropriate adverts.

Manage and analyse your data: AI can help you interpret and mine your data more efficiently than ever before and provide meaningful insight into your assets, your brand, staff or customers.

Improve your marketing and advertising : Effectively track user behaviour and automate many routine marketing tasks.

 
Industries Applying AI To Their Daily Operations
 
In some industries, AI is capable of automating business intelligence and analytics processes, providing a holistic end-to-end solution.  In others, computer vision is being deployed to map and navigate terrain, contributing to the development of smart, self-driving cars that are learning to drive as humans do. Below are just a few examples of how AI is being used to improve efficiency:
 
Banking and Finance – fraud detection: Many banks use the various applications of artificial intelligence to detect fraudulent activity. The AI software is given a very large sample of data that includes fraudulent and non-fraudulent purchases and is trained to determine whether a transaction is valid based on data. Over time, the software becomes incredibly adept at spotting fraudulent transactions based on what it has learned previously.
 
Retail – online customer support: Many websites now offer some form of ‘chat’ functionality where you can talk to a customer support representative or sales representative. In most instances, it is some form of automated AI that begins these conversations.  As these AI chat bots are capable of understanding natural language, i.e.. human conversation, they can readily assist customers in finding out what they need to know, extracting information from the website, then directing them to the appropriate web page or person for further support.
 
Security: As cyber-attacks increase in frequency and more sophisticated tools are used to breach cyber defences, human operators are no longer enough. Top firms across the world are investing heavily in cybersecurity to ensure their data is protected. Real-time threat detection, mitigation, and ideally, prevention, are what’s needed for businesses, and AI can deliver.  Using ML algorithms and feeding those algorithms great quantities of data, IT and security experts can teach the AI solution to monitor behaviour, detect anomalies, adapt and respond to threats and issue alerts. 
 
Integrating AI-based solutions Across Different Departments
 
Organisations that respond rapidly to opportunities in AI application will have the advantage in the landscape of the future. The optimum strategy is to observe, learn and experiment with current AI. Investing too much into AI which turns out to be ineffective will be damaging for the business’ adoption and utilisation of future AI solutions. Create a strategy and determine how your business can benefit from AI, and how it can be built into core processes to drive efficiency. Start with the outcomes you want to achieve to modernise your IT environment. 
 
AI isn’t immediately replacing humans, but it is changing things employees do and enhance work-time results and it will empower organisations to do much more.
 
Forbes:       Business Insider:      NI Business Info:    SAS Software:
 
You Might Also Read:
 
Cyber Professionals Fear Being Replaced By AI:
 
« N. Korean Hacking Group Has New Malware
Cyber Psychology »

CyberSecurity Jobsite
Perimeter 81

Directory of Suppliers

CYRIN

CYRIN

CYRIN® Cyber Range. Real Tools, Real Attacks, Real Scenarios. See why leading educational institutions and companies in the U.S. have begun to adopt the CYRIN® system.

LockLizard

LockLizard

Locklizard provides PDF DRM software that protects PDF documents from unauthorized access and misuse. Share and sell documents securely - prevent document leakage, sharing and piracy.

DigitalStakeout

DigitalStakeout

DigitalStakeout enables cyber security professionals to reduce cyber risk to their organization with proactive security solutions, providing immediate improvement in security posture and ROI.

BackupVault

BackupVault

BackupVault is a leading provider of automatic cloud backup and critical data protection against ransomware, insider attacks and hackers for businesses and organisations worldwide.

Alvacomm

Alvacomm

Alvacomm offers holistic VIP cybersecurity services, providing comprehensive protection against cyber threats. Our solutions include risk assessment, threat detection, incident response.

Prolinx

Prolinx

Prolinx provide secure Data Centre hosting services and other fully managed security services for networks and information systems.

IGEL Technology

IGEL Technology

IGEL Technology is one of the world's leading thin client vendors. Thin clients increase data security and compliance.

AFCERT

AFCERT

AFCERT is the national Computer Emergency Response Team for Afghanistan.

Visa

Visa

Visa is a global payments technology company that connects consumers, businesses and banks in more than 200 countries and territories worldwide.

Secmentis

Secmentis

Secmentis is a cyber security consultancy specializing in penetration testing, threat intelligence, and proactive defense for your IT infrastructure.

BTblock

BTblock

Blockchain and cybersecurity is a vital combination for Enterprise success. BTblock is a Force Multiplier for its clients.

Stairwell

Stairwell

Stairwell is building a new approach to cybersecurity around a vision that all security teams should be able to determine what’s good, what’s bad, and why.

Enzoic

Enzoic

Enzoic is an enterprise-focused cybersecurity company committed to preventing account takeover and fraud through compromised credential detection.

Bedrock Systems

Bedrock Systems

BedRock Systems is on a mission to deliver a trusted computing base from edge to cloud, where safety and security isn’t just a perception, it’s a formally proven reality.

Syracom

Syracom

syracom is a consultancy firm specialized in development of efficient business processes. With our expertise and IT competence, we develop tailored solutions for customers in various industries.

ServerScan

ServerScan

ServerScan specializes in providing server scanning & compliance services to organizations of all types and sizes.

Green Radar

Green Radar

Green Radar is a next generation cybersecurity company which combines technologies and services together to deliver Threat Detection for Emails and Deep Threat Analytics and Response.

Splashtop

Splashtop

Splashtop’s cloud-based, secure, and easily managed remote access solution is increasingly replacing legacy approaches such as virtual private networks.

CertNexus

CertNexus

CertNexus is a vendor-neutral certification body, providing emerging technology certifications and micro-credentials for business, data, developer, IT, and security professionals.

Munio

Munio

Munio is a leading Fortified IT Support and Cyber Security companies in the south east of the UK.

Velstadt Cybersecurity

Velstadt Cybersecurity

Velstadt's team of experienced professionals works on identifying vulnerabilities, analyzing threats, and developing strategies to ensure the highest level of security.