The Great Resignation

According to Fortune Magazine, 40% of U.S. employees are considering an exit from their current place of business. This trend, which has been termed “The Great Resignation,” creates instability within organizations. High employee turnover increases security risks, making companies more vulnerable to attacks as human infrastructure becomes fragmented, leaving gaps that very often expose an organization.

This problem is compounded by the “Quiet Resignation” or quiet quitting - a trend of employees who feel overworked because of additional responsibilities placed on their shoulders, due in large to today’s employee shortage.

This trend has employees choosing to not go above and beyond in their jobs, such as not checking email in off-hours, passing on assignments outside of their normal duties, and limiting their compliance with security rules and practices.

Because of this employee exodus, the influx of untrained employees, and general malaise, the deployment of a successful security awareness program can be more challenging than ever for security teams.

With new employees entering the organization at every level, the extent of cultural dissonance increases, creating instability. Security professionals need to act quickly in response to security concerns caused by this instability to protect their organizations during these volatile times.  

Issues that commonly arise as employees transition out and enter the organization include the following: 

  • Potential data leaks:   When employees leave, there's a high risk of sensitive data leaks. Poor off-boarding processes and lurking emails may lead to data loss.
  •  Need for educational leveling:   When new employees join the organization, even if security training is well conducted, they are usually not on par with their peers. Unknown security habits may put the organization at risk, requiring the need for supplemental training.
  • Security oversight by employees:   With fewer staff, employees are overburdened and pressured. Security may be "forgotten" or neglected in the process.
  • Lack of support for remote work:  To support rapid employee recruitment, working at home is a must. Remote work flexibility helps to attract and retain new employees. 
  • Training mobility:   Remote work requires securing remote devices and dealing with new employee behavior for inherent distractions - on the go and at home.

With these challenges confronting organizations, security teams should consider deploying the following strategies:

1.    Continuous Training:   All employees are needed to protect against sophisticated phishing threats and this has become even more complicated in light of The Great Resignation. Because of the fractured and less-trained employee base, companies are at much greater risk. To mitigate that risk, training needs to be frequent - at least once a month and short – to not add additional burden to already burned-out employees. The training must also be positive so employees are motivated to get actively involved in the cybersecurity effort. 

2.    Prioritize New Employees:   Security depends on employee help and cooperation. Therefore, it is important to establish best practices in the workplace. New employees with unknown cybersecurity habits pose a high risk for the organization and need to level up their awareness fast. Start with low difficulty, create a foundation, then continually promote learning to the next level. 

3.    Implement data-driven Training:  For a cyber awareness training program to be successful, security teams must plan, operate, evaluate and adapt the training continuously. With data-driven platforms, security teams can monitor campaign performance to fine-tune employee defenses and build custom high-intensity training campaigns for high-risk groups, while also adapting the training per employee locale - to optimize learning results.     

4.    Maintain Vigilance:   Security itself is a full-time job. Keeping the training unpredictable to maintain employee vigilance is an essential part of the process, such as surprising simulation campaigns in a continuous cycle with the idea of catching employees off-guard – which deliver the best learning experience. To create high engagement, ensure training content is relevant to daily actions. Use short, frequent, and intriguing content in the employees’ own language. Tailor the training content to local references and current news.

5.    Promote long-term results:  Take advantage of the 'golden moment’ of failure to generate a meaningful learning experience. Instead of random enforcement training which can often be irrelevant to employees, make a lasting impression right when mistakes happen. Ensuring that training uses this limited window of time is also known as ‘just-in-time learning and is the key to the most effective results and behavior change. 

Comprehensive integration of the latest security know-how into everyday work is a must to counter the new risks of The Great Resignation and related workforce trends, making it more important than ever for every employee to get up to speed for high cyber resilience quickly.

Until the current state of affairs shifts in a direction more favorable to a stable and secure environment, IT professionals must be proactive in their security awareness training approach.                 

Omer Taran is the Co-Founder and CTO of CybeReady

You Might Also Read:

Cyber Training And The Skills Shortage:

 

« Under A Watchful Eye - Unified Observability
Britain's Cyber Security Laws Get Updated »

CyberSecurity Jobsite
Perimeter 81

Directory of Suppliers

Cyber Security Supplier Directory

Cyber Security Supplier Directory

Our Supplier Directory lists 6,000+ specialist cyber security service providers in 128 countries worldwide. IS YOUR ORGANISATION LISTED?

The PC Support Group

The PC Support Group

A partnership with The PC Support Group delivers improved productivity, reduced costs and protects your business through exceptional IT, telecoms and cybersecurity services.

Perimeter 81 / How to Select the Right ZTNA Solution

Perimeter 81 / How to Select the Right ZTNA Solution

Gartner insights into How to Select the Right ZTNA offering. Download this FREE report for a limited time only.

Authentic8

Authentic8

Authentic8 transforms how organizations secure and control the use of the web with Silo, its patented cloud browser.

ManageEngine

ManageEngine

As the IT management division of Zoho Corporation, ManageEngine prioritizes flexible solutions that work for all businesses, regardless of size or budget.

Council of Europe - Cybercrime Programme Office (C-PROC)

Council of Europe - Cybercrime Programme Office (C-PROC)

The Cybercrime Programme Office of the Council of Europe is responsible for assisting countries worldwide in strengthening their legal systems capacity to respond to cybercrime

Aqua Security Software

Aqua Security Software

Aqua Security helps enterprises secure their cloud native applications from development to production, whether they run using containers, serverless, or virtual machines.

I-Tracing

I-Tracing

I-TRACING are experts in IT security, specialized in legal compliance of information systems, security of information systems, and the collection of digital evidence and traces.

Aves Netsec

Aves Netsec

Aves is a deceptive security system for enterprises who want to capture, observe and mitigate bad actors in their internal network.

Blockchains LLC

Blockchains LLC

Blockchains is committed to changing the world for the better. Using blockchain and other innovative technologies, we’ll build new systems, new security, and new interactions.

Optimum Speciality Risks

Optimum Speciality Risks

Optimum Speciality Risks are an experienced team of cyber insurance experts, backed by Lloyds of London.

Voodoo Security

Voodoo Security

Voodoo Security is a specialized information security consulting firm focused on security assessments, risk and compliance analysis, and cloud security.

Inflection Point Ventures (IPV)

Inflection Point Ventures (IPV)

Inflection Point Ventures (IPV) is a 6000+ members angel investing firm which supports new-age entrepreneurs by connecting them with a diverse group of investors.

Ghost Security

Ghost Security

Ghost is a venture backed, product-led startup building the new standard in application security for the modern enterprise.

Europol - European Cybercrime Centre (EC3)

Europol - European Cybercrime Centre (EC3)

The European Cybercrime Centre (EC3) was set up by Europol to strengthen the law enforcement response to cybercrime in the EU.

Wavenet

Wavenet

Wavenet has grown from simple beginnings to become one of the UK’s market leaders in unified communications, business telephony, and Cyber Security solutions.

ELLIO Technology

ELLIO Technology

ELLIO Technology is a cybersecurity company that reduces alert overload, improves incident response, and helps security teams target serious attackers who pose a real threat.

Colt Technology Services

Colt Technology Services

Colt Technology Services (Colt) is a global digital infrastructure company which creates extraordinary connections to help businesses succeed.

X-Analytics

X-Analytics

X-Analytics is a cyber risk analytics application to create a better way for organizations to understand and manage cyber risk.

Texaport

Texaport

Texaport's vision is to be the trusted partner of choice for organisations seeking comprehensive IT management and cutting-edge security solutions.

CelcomDigi

CelcomDigi

CelcomDigi aspire to be Malaysia’s top Telco-Tech company, transforming beyond core connectivity to lead digitalization and innovation as part of nation-building.