Staff Training 'Not enough to stop most data breaches'

Companies are leaving themselves wide open to cyber-attacks due to a lack of understanding of how to combat staff negligence, with training alone not sufficient to change employee behaviour.

That is according to a new white paper from QinetiQ, which identifies a clear disconnect between employee knowledge and their actions when it comes to cyber security.

The findings seem to back up a recent Ponemon Institute study which suggested that insider negligence is more than twice as likely to cause the compromise of accounts as any other culprits, including external attackers, malicious employees or contractors.

QinetiQ said that businesses should recognise that there is no “silver bullet” for preventing cyber-attacks and suggests that creating a company-wide security culture is the best way to affect employee behaviour.

QinetiQ senior consultant of human performance Simon Bowyer, who is co-author of the report, said: “To educate and influence the behaviour of employees is to restrict the easiest attack route into a business. When employees have a natural inclination towards security by virtue of an integrated company ethos, they are motivated to remain alert to risks and unusual behaviours.

“If firms are to stand a chance against cyber threats firms must design their security strategy taking into account human behaviour and propensity of employees to act in a security conscious fashion. Firms must work towards a vision, where employees recognise the importance of cyber security best practice and how even actions that we all take for granted, like checking a Facebook page at lunchtime, could provide cyber criminals with an avenue into a business.

“Cyber security is no longer the sole responsibility of the IT department. It is the responsibility of everyone. It needs to be closely integrated with the aims of the business and the entire employment lifecycle.”

Staffer arrested by the police on suspicion in the UK

City of London police investigating the suspected insider data breach at accountancy software giant Sage have arrested a 32-year-old woman understood to be an employee of the company in connection with incident.

The arrest was carried out a Heathrow Airport, although it is not known if the suspect was getting on or off a plane. The move comes just days after Sage warned that employee data at nearly 300 UK firms had been accessed using an internal log-in.

The woman was arrested on suspicion of conspiracy to defraud but has since been released on police bail.

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