Numerous Organisations Are Banning ChatGPT

Uploaded on 2023-08-29 in TECHNOLOGY-Key Areas-Artificial Intelligence, NEWS-Cybersecurity News, FREE TO VIEW

ChatGPT was introduced as a conversational model that can answer questions in a dialogue format. Following its surge in popularity following introduction in 2023, many other Artificial Intelligence (AI) and machine learning technologies have risen as well. Through its abilities, many have used this emerging technology to support their work as it can identify mistakes and improve the quality of writing and code.

Now, fears around the potential misuse of generative AI tools such as ChatGPT are spreading among IT decision-makers in the UK, with 66% of those who responded to a BlackBerry survey saying they either had banned or were considering banning the service.

A lot of organisations in general and companies in particular are being careful about it and sometimes going all the way to banning it, at least temporarily, until it’s being proven safe.

New research from BlackBerry reveals that 75% of organisations worldwide are currently considering or implementing bans on ChatGPT and other generative AI applications in the workplace. The data is based on a BlackBerry, survey of 2,000 IT decision-makers across the US, Canada, the UK, France, Germany, the Netherlands, Japan, and Australia conducted in June and July 2023 by OnePoll.

The majority of those deploying or considering bans (61%) say the measures are intended to be long-term or permanent.

ChatGPT - Security & Compliance

Companies banning ChatGPT indicate cybersecurity risks, employee ethical standards, and regulatory compliance challenges.

In general, UK respondents were most driven to enact bans due to the potential risk to data security and privacy posed by generative AI, and 55% due to the potential risk to their corporate reputation. Almost half (48%) said they had become concerned given their previous experience with a cyber incident or data breach, 47% said acting to align with others who had put bans in place was a motivator, and 39% cited a lack of government oversight or regulation.

ChatGPT's inability to alleviate these challenges while providing industry solutions attests to its limitations and needs to evolve further.

Meanwhile, companies are shifting to alternative chatbots or simply restricting employees from using ChatGPT to avoid the potential data breaches and unreliable security and regulatory protocols associated with the chatbot.

Blackberry: Computer Weekly: Science Alert: Make Use Of: Business Insider: Employment Law

Review: Medium Image: Allison Saeng

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