Lloyds Bank Is Replacing Customer Debit Cards After Cyber Attacks

Lloyds Banking Group has confirmed it is reissuing debit cards to customers affected by cyber-attacks on Ticketmaster and British Airways. The bank has reissued debit cards to all customers that have made purchases on Ticketmaster's website.

It is also working with BA to establish which customers have had their details compromised during two cyber-attacks. Lloyds said it had a "range of approaches" designed to protect customers from fraud. 

A Lloyds Banking Group representative told the BBC: "In all cases, we take all possible steps to minimise time without a card."
In the case of debit cards, the bank immediately issues a new card if it detects fraud. But when it comes to credit cards, Lloyds first writes to customers telling them that it intends to reissue their cards, and customers are given the option to opt out. 

Lloyds said it had already written to customers affected by the Ticketmaster breach, which made up about 1% of all credit card customers.

Barclays Bank has confirmed that in the event of a data breach, it would replace the debit cards of customers who may have been affected as a precautionary measure. A representative for HSBC said: 

"Protecting our customers and their money is an absolute priority for us, which is why we have put in place additional monitoring on cards that may have been affected by recent issues, but we are happy to replace a customer's card if that is their preference." 

Cyber-Attacks
In September and October, BA revealed that two cyber-attacks had been carried out on its website.
After the first attack, BA owner IAG revealed in a stock exchange announcement that 185,000 people had had payment card details stolen, with 77,000 customers having their name, address, email address and detailed payment information taken.

However, it did not reveal details of how many people had been affected by the second attack. In June, Ticketmaster admitted that it had suffered a security breach to its website that affected up to 40,000 UK customers who purchased or attempted to purchase tickets between February and 23 June 2018.

BBC

You Might Also Read: 

Scammers Steal Half-a-Billion Pounds From UK Bank Customers:

How Cyber Attackers Stole £2.26m From Tesco Bank Customers:

 

« US Homeland Security Warns Of Dangerous SCADA Flaw
Why Has The US Not Been Hit With A Devastating Cyber Attack? »

Infosecurity Europe
CyberSecurity Jobsite
Perimeter 81

Directory of Suppliers

Infosecurity Europe, 3-5 June 2025, ExCel London

Infosecurity Europe, 3-5 June 2025, ExCel London

This year, Infosecurity Europe marks 30 years of bringing the global cybersecurity community together to further our joint mission of Building a Safer Cyber World.

BackupVault

BackupVault

BackupVault is a leading provider of automatic cloud backup and critical data protection against ransomware, insider attacks and hackers for businesses and organisations worldwide.

Practice Labs

Practice Labs

Practice Labs is an IT competency hub, where live-lab environments give access to real equipment for hands-on practice of essential cybersecurity skills.

ZenGRC

ZenGRC

ZenGRC (formerly Reciprocity) is a leader in the GRC SaaS landscape, offering robust and intuitive products designed to make compliance straightforward and efficient.

TÜV SÜD Academy UK

TÜV SÜD Academy UK

TÜV SÜD offers expert-led cybersecurity training to help organisations safeguard their operations and data.

Acunetix

Acunetix

Acunetix is a leading web vulnerability scanner, widely acclaimed to include the most advanced SQL injection and XSS black box scanning technology.

Westminster eForum

Westminster eForum

Wesrtminster eForum runs a series of conferences on matters relating to the UKs Digital Strategy. Topics include Smart Cities and Cyber Security.

National Center for Manufacturing Sciences (NCMS) - USA

National Center for Manufacturing Sciences (NCMS) - USA

NCMS is a cross-industry technology development consortium, dedicated to improving the competitiveness of the US industrial base. Strategic initiatives include industrial cyber security.

CETIC

CETIC

CETIC is an applied research centre in the field of ICT. Key technologies include Big Data, Cloud Computing, the Internet of Things, software quality, and trust and security of IT systems.

LATRO Services

LATRO Services

LATRO Services is a complete solution provider to discover, locate, and eliminate telecom fraud.

CYDES

CYDES

CYDES is the first event in Malaysia to showcase advanced solutions and technologies to address cyber defence and cyber security challenges for the public and private sectors.

Antares NetlogiX

Antares NetlogiX

Antares Netlogix are a leading Austrian service provider for IT security, critical infrastructures and managed security services.

HORNE

HORNE

HORNE is a professional services firm supporting clients in public, private & government sectors nationwide.

Etisalat and (e&)

Etisalat and (e&)

Etisalat Group is one of the world’s leading telecom groups in emerging markets.

Cyberi

Cyberi

Cyberi provide specialist technical consultancy and cyber advisory services, from penetration testing and assurance to incident management and response, and technical security research.

Cyber Legion

Cyber Legion

Cyber Legion Ltd is a UK-based Cyber Security as a Service (CSaaS) start-up that provides IT security testing services to various organizations around the globe.

Primary Guard

Primary Guard

Primary Guard provides IT solutions and computing technologies that help minimize impact from cyber threats, improve business efficiency and maintain essential functions during or after a disaster.

Dataminr

Dataminr

Dataminr Pulse helps organizations strengthen business resilience with AI-powered, real-time risk and event discovery—and the integrated tools to manage responses.

CyberEPQ

CyberEPQ

CyberEPQ (Cyber Extended Project Qualification) is the UK’s first and only Extended Project Qualification in Cyber Security.

Vantyr

Vantyr

Vantyr's core mission is to safeguard the business-led adoption of SaaS applications by automating the lifecycle management and security of non-human identities.

Neo Auth

Neo Auth

Neo Auth is an identity and access management solution to help organizations optimize their cybersecurity processes.