Dell Hacked - 49m Customers Exposed
Dell Technologies has suffered a large scale hack of their company portal holding customer information related to purchases. If you have been a Dell customer in the past seven years, it’s likely that your customer data is now on the Dark Web now.
Dell has sent emails to its customers, warning them of a data breach that potentially exposed the information of approximately 49 million customers.
While Dell has confirmed information about its customers and their orders has been stolen from one of its portals and the hackers have claimed to have stolen 49 million records, which are now up for sale on the Dark Web. Dell has not confirmed exactly how many customers are affected. The customer emails come days after a threat actor calling himself Menelik claimed the breach on Dark Web crime forums, offering to sell “data for 49 million customers and other information systems purchased from Dell between 2017-2024.”
Dell says that while no financial or highly sensitive data was accessed the hack has breached names, physical addresses, and order details.
Dell says that its investigation has discovered an unauthorised party accessed a database with customer names, addresses, hardware, and order information, including service tags, item descriptions, order dates, and warranty details. However, the company has emphasised that payment information, email addresses, phone numbers and other highly sensitive data were not part of the breached database. “Dell Technologies takes the privacy and confidentiality of your information seriously,” the company said in the message."
Upon discovering the incident, Dell said it promptly implemented security response procedures, began an investigation, took steps to contain the breach, and notified law enforcement authorities. The company has also engaged a third-party forensics firm to investigate the incident further.
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