Delivery Company Leaked 400m Files

An antivirus review website named Safety Detectives has claimed that the online delivery service, Bykea, operating in Pakistan has leaked more than 400 million files after facing a major data breach affecting its extensive user database. The SafetyDetectives cyber security team discovered an elastic server vulnerability during routine IP-address checks on specific ports.

Bykea is a five-year-old logistics and cash on delivery payments company operating out of Karachi, Rawalpindi and Lahore which offers transportation, logistics and cash on delivery services to millions of residents in the three cities. Tens of millions of Pakistanis rely on the company for vehicle-for-hire services and book their orders via Apple and Android apps.

The 200GB database containing 400 million records was located on a production server that stores regularly updated data including internal logs including user details. The investigating team discovered that Bykea had exposed all its production server information and allowed access to a database showing people’s full names, locations, and other personal information that could potentially be harnessed by hackers to cause financial and reputational damage. 

In September 2020, Bykea suffered a separate breach, during which unidentified hackers reportedly deleted the company’s entire customer database. At the time, Bykea said it was unaffected by the intrusion because it kept regular backups.

Bykea’s CEO Muneeb Maayr described the cyberattack as “nothing out of the ordinary” given that Bykea is a mobility-based tech firm. It remains unclear whether this latest breach is related to the hack in September.

The company is an on-demand logistics provider that has embraced mobile demand and ubiquitous internet connectivity to fuel its rapid growth in recent years. Bykea also operates as a vehicle-for-hire and parcel delivery company and maintains a software app offering users access to all its services via Google Play and App Store.

The company raised almost US$6 million from private investors in 2019 and followed up by raising a further US$11 million this year. In total, Bykea has raked in US$22 million in private equity from notable investment groups such as Prosus Ventures, Middle East Venture Partners (MEVP) and Sarmayacar since 2016.

Update: Bykea has now issued a clarification saying that the report published by the review website was a "a vulnerability identification, not a breach of stolen data for criminal purposes. The citation of 400 million files mostly comprises millions of GPS pinpoints that Bykea solicits in tracking over a two week period in 2020 and drivers can be rest assured that national ID data is encrypted now on Bykea".

Safety Detectives:       Bykea:      TEISS:     Mashable:        Defence.pk 

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