AI In Business: 2019 Trends & Predictions

AI is already being implemented in businesses around the world, and while worries persist over whether robots will be taking over the workplace, some are predicting that it will actually improve and even create jobs in the future.
 
From devices in our homes to mobile apps, AI has already made its way into our daily lives. The workplace is no exception and AI has already helped businesses make better use of data and streamline processes. 
 
According to John Williams, Head of Marketing at Instant Offices here are a few AI trends you should be aware of for your business:
 
Artificial Intelligence on Big Data
Businesses are starting to use data to make decisions with the help of algorithms and real-time methods. AI assists with this by breaking down excessive data to help businesses make use of it. AI also uses machine learning and deep learning to improve predictive analytics, allowing businesses to offer customers exactly what they are looking for.
 
Voice Assistants
Some of the most common AI technologies used in our daily lives are Alexa, Siri. Similarly, digital assistants using voice commands will soon make their way into the office. Businesses will benefit from this as it will improve employees’ understanding of applications and data and how to best use it.
 
Mobile Apps
As data becomes a driving force in businesses, so will the mobile app development space transform to complement this growth. Mobile users are looking for a more customised experience, which companies want to give them in order to stay competitive. The role of the mobile app developer will, therefore, need to change as it will tie in closely with AI so that it can process data and learn from users.
 
Automation via Robotics
Robotics Process Automation makes use of AI to complete repetitive tasks at huge volumes, which can range from a simple business transaction to complicated processing and presenting of data. This system will save companies time and money as Robotic Process Automation is able to complete a task quicker and more accurately than an employee. In this way, businesses will save money.
 
A recent initiative from NPR shows what the approximate chances are that your job will one day be automated. As part of the initiative, researchers looked at a wide range of jobs and scored them based on nine possible traits, including the social intelligence required to perform the job, being personally required to help others, and whether a job requires negotiation.
 
Could Chat Bots replace Jobs?
Facebook founder Mark Zuckerberg fuelled a lot of hype around chat bots replacing human jobs after it was announced Messenger would be hosting more of them in the coming years. The aim is to help businesses build bots on the chat app so they can hold automated chats with people, which will eventually lead to more sales, bookings and brand awareness.
Bots are essentially cheaper and quicker to make than apps, with many industry experts saying that bots will take over from apps in the near future. Many of these bots are able to carry out tasks traditionally done by humans, including the following jobs:
• Customer service agents
• Fast-food servers
• Personal assistants
• Social media managers
 
While AI will definitely take over a few human jobs, it will also create new jobs. The role of computer scientist will be in high demand, while new roles will be created to run the AI, including engineers, accountants, and retail analysts. People will also be needed to prepare the data for the AI to process and to train employees on how to use this new technology.
 
The presence of AI will grow in the workplace, and while creating new jobs, organisations need to realise that the real challenge will be finding candidates to take over these new roles.
 
Open Access
 
You Might Also Read:
 
The Impact Of Tech Disruption On Jobs:
 
« US National Intelligence Cyber Threats Strategy 2019
No Brexit Deal? Then Its ‘Digital Dover’ »

CyberSecurity Jobsite
Perimeter 81

Directory of Suppliers

BackupVault

BackupVault

BackupVault is a leading provider of automatic cloud backup and critical data protection against ransomware, insider attacks and hackers for businesses and organisations worldwide.

IT Governance

IT Governance

IT Governance is a leading global provider of information security solutions. Download our free guide and find out how ISO 27001 can help protect your organisation's information.

NordLayer

NordLayer

NordLayer is an adaptive network access security solution for modern businesses — from the world’s most trusted cybersecurity brand, Nord Security. 

Cyber Security Supplier Directory

Cyber Security Supplier Directory

Our Supplier Directory lists 6,000+ specialist cyber security service providers in 128 countries worldwide. IS YOUR ORGANISATION LISTED?

XYPRO Technology

XYPRO Technology

XYPRO is the market leader in HPE Non-Stop Security, Risk Management and Compliance.

SecDev

SecDev

SecDev is a consulting firm working at the intersection of geopolitical, digital, urban, energy and cyber risk.

Radiant Logic

Radiant Logic

Radiant Logic is a market-leading provider of federated identity solutions based on virtualization, and delivers simple, logical, and standards-based access to all identities within an organization.

Evok

Evok

EVOK is an IT Service provider specialized in installing, maintaining and supporting IT infrastructures for SMB's in Switzerland.

Softtek

Softtek

Softtek provides comprehensive software Quality Assurance and Testing that identifies the correctness, completeness, and quality level of software products.

Agari

Agari

Agari is the Trusted Email Identity Company™, protecting brands and people from devastating phishing and socially-engineered attacks.

Romanian Association for Information Security Assurance (RAISA)

Romanian Association for Information Security Assurance (RAISA)

RAISA promotes and supports information security activities and creates a community for the exchange of knowledge between specialists, academic and corporate environment in Romania.

G DATA CyberDefense

G DATA CyberDefense

G Data developed the world's first antivirus software. We now ensure the security of small, large and medium-sized companies all over the world.

Vector Informatik

Vector Informatik

Vector Informatik is a specialist in automotove electronics and provides services, embedded software and tools for securing embedded systems against cyber-attacks.

Rhino Security Labs

Rhino Security Labs

Rhino Security Labs is a top penetration testing and security assessment firm, with a focus on cloud pentesting, network pentesting, web application pentesting, and phishing.

SafeGuard Cyber

SafeGuard Cyber

The SafeGuard Cyber SaaS platform empowers enterprises to adopt the social and digital channels they need to reach customers, while reducing digital risk and staying secure and compliant.

Cubro Network Visibility

Cubro Network Visibility

Cubro network visibility solutions remove network monitoring ‘blind spots’ to provide enhanced visibility and control of all data transiting a company’s network.

Presidio Identity

Presidio Identity

Presidio Identity offers a digital-native approach that brings security, privacy, and simplicity to user authentication and digital interactions.

RMRF Tech

RMRF Tech

RMRF is a team of cybersecurity engineers and penetration testers which specializes in the development of solutions for early cyber threat detection and prevention.

PreVeil

PreVeil

We started PreVeil to bring radically better security to ordinary business and personal communication and information storage.

Smile Identity

Smile Identity

Smile Identity helps businesses confirm the true identity of their users in real-time using any smartphone or computer.

BJSS

BJSS

BJSS is an award-winning technology and engineering consultancy for business.