A Plausible Domestic Hack To Beware Of
Local crime often used break-in or front door fake service and subsequent theft as methods to steal from your home – this still goes on but new hacking methods are now also used which can be far more effective for the criminals.
Here is a Hacking Example
The phone rings at home, you answer and the voice at the other end says that it is a particular service provider. They might say this is your water supplies, electricity or telecoms et al. The person phoning is from an overseas phone service centre and they tell you that there is a serious problem with your account as it has been hacked which is why they are phoning you to re-establish security and save you from theft or fraud.
They give you the website address to log into the supplier’s website which sounds right and so you log on. They then take you through the process of checking your account and show you that it has been hacked and money stolen. They say they will secure this and return the money.
You are still not completely sure and ask for a name and that you will phone them back.
You then put the phone down and look through the web site and get a customer service phone number to call. The apparent service supplier answers your call and then you are put through to the named person you were speaking with earlier.
You feel secure as you have checked their website which looks fine and you begin to answer the questions about your account and then details about your bank account payments. They then ask more financial details and information about your bank account, passwords and details.
Now You have been Hacked.
This process is not unusual and has been going on for some time as many suppliers know but unfortunately most of us don’t realise the sophistication of these hackers.
Their phone calls sound and seem very professional, they are very customer engaged and civil and they get you to go to what seems like an official and legitimate website and then even after you have been uncertain and called back you are submerged into the hacking process.
Positive Outcome
If this has happened to you take charge of the call and phone back the service supplier but do not use the information that they send via your phone or web. Shut down the call and your computer and then restart and go to the supplier’s web site and get a phone number and start the process again and see if it was real or an attempted hack.
If this has happened to you contact your local police, ActionFraud and Crime Stoppers and if you would like more information.
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